Our care

Product Care Guide

Our hand crafted and natural products are sourced from around the world and designed to last a lifetime, but there are simple steps you can take to minimise any damage or ongoing wear and tear.

Lounge Care

Like any furniture product, your new lounge will require care to ensure it remains comfortable and looking beautiful for years to come. Over the first few months of use, you may notice the polyurethane seat foam start to soften – this is normal and should eventually stabilise. Every lounge will wear differently, depending on its intended use.

See below information on how to care generally for your lounge:

DO’s

  • Ensure to rotate/reverse/flip any seating cushions (if applicable) to ensure even wear of the cushions. If this is not done, the foam will likely pool or drop sooner than intended and result in reduced comfort.
  • Use fabric or leather protection to ensure any spills are easier to clean
  • Use appropriate cleaning products to keep your lounge looking fresh and tidy

DON’Ts

  • Avoid placing your lounge in direct sunlight as this will cause fabrics or leathers to wear & fade
  • Do not machine wash your covers at home. Always use a professional cleaning service
  • Do not pull loose threads – always cut them
  • Do not allow pets or sharp objects near your lounge
  • Do not sit or rest on the arms of a chair or lounge – they are not designed to support excessive weight